Does GETOMATE ever post without my permission?

Never. All AI-generated content is saved strictly to your workspace drafts. Posts are only published when you explicitly approve them and schedule them to your Content Planner.

Can I prevent the AI from using specific terms or making false claims?

Yes. With GETOMATE's Brand Intelligence Profiles, you can define prohibited terms, phrases, and unsubstantiated claims. These rules are enforced directly in the prompt security layer on every generation.

Can I cancel my subscription at any time?

Yes. You can cancel your subscription from your Workspace Billing dashboard at any time. When cancelled, you retain full tier entitlements through the end of your billing cycle.

Frequently Asked Questions

Meta & Facebook Page Integration

How does GETOMATE connect to my Facebook Page?

GETOMATE connects directly through Meta's secure business login. You grant permission exclusively for the specific business Pages you manage. Your access credentials are encrypted safely and never shared.

What happens if a Facebook Page access token expires?

If an access token expires or is invalidated (for example, if you change your Facebook account password), GETOMATE flags the Page status as "expired" or "action required" with a clear visual notice, allowing you to re-authenticate with a single click.

AI Content Studio & Brand Guardrails

Which AI models power content generation?

GETOMATE is architected with a modular provider abstraction supporting Google Gemini (gemini-1.5-flash) and OpenAI (gpt-4o-mini). Generation requests are structured specifically for Facebook's feed format.

How do Brand Intelligence Profiles work?

You define target audience demographics, brand voice tone, style guidelines, preferred vocabulary, and prohibited terms once. When generating copy, these parameters are automatically passed into prompt security boundaries, preventing hallucinated or off-brand phrases.

What is AI Refinement and how do revisions work?

AI Refinement lets you give an editorial directive (e.g. "make it punchier", "translate to Spanish") to revise copy in-place. The platform takes an automated snapshot of your draft before and after each refinement, letting you review or restore past revisions at any time.

Scheduling & Visual Planner

How does timezone conversion work?

You compose and schedule posts in your chosen workspace timezone. The application calculates the exact UTC target timestamp for database storage, ensuring scheduled publications fire accurately regardless of daylight savings or server time.

How reliable is the automated publishing schedule?

GETOMATE executes an automated publishing runner every minute. Posts are processed at your scheduled date and time in your local timezone, with immediate verification and live post confirmation directly from Facebook.

Billing, Plans & Workspaces

What happens when I reach my monthly AI post quota?

When your workspace reaches its monthly generation entitlement, generation is paused until the next monthly billing cycle resets your quota, or until you choose to upgrade your plan. You will never be billed for surprise overages.

Can an agency manage separate clients under one account?

Yes. GETOMATE allows creating multiple workspaces. Each workspace has independent Facebook Page connections, brand profiles, drafts, and calendar schedules, ensuring complete client data separation.